General:

The goal at Lake Country Counselling is to provide a counselling service that is professional, comfortable, safe, and confidential for all clients.

Before initiating the first session clients will be required to sign a Statement of Understanding which explains services and policies with respect to confidentiality, fees & payment, and cancellation.

Confidentiality
I value your right to confidentiality which means that anything you say will be kept confidential with the following exceptions:

1. You authorize your counsellor by signing a Release Form to provide or gain relevant information to someone else such as your doctor;
2. There is a likelihood that a child, developmentally disabled person or dependant adult (elderly) is being abused;
3. Your counsellor determines you are a danger to yourself or others;
4. Your counsellor is ordered by a court to disclose information about you.

What Can You Expect

During your first counselling appointment, I will ask you a variety of questions concerning areas of your life to assist in developing a better understanding and appreciation of your concerns.

Although it sometimes feels like little progress is being made at this point, this process is necessary as it provides insight that is invaluable to the counselling process and the achievement of your goals. This is also an opportunity for you to get comfortable with me as your counsellor as you embark on your journey toward personal wholeness and relational intimacy.

As your Lake Country Counsellor, I will assist you in establishing your goals and help you form a strategy to reach them. You know yourself best; I respect that fact and affirm your right to be in control of your own process.

Sessions, Payment and Cancellations

Except for initial assessment, counselling sessions are 60 minutes in length. Clients are expected to arrive on time as scheduled, and the billing period begins at the scheduled time even if the client arrives late.

In the event a client is unable to attend their appointment, 24 hour notice is required. Failure to provide the notice will result in payment of a cancellation fee which is half the session fee. Consideration is taken for unexpected emergencies or sickness.

Payment will be billed immediately following each session and is due upon receipt. Payment can be made by Paypal, credit card, e-transfer. A receipt will be issued.

Lake Country Counselling Services Rates:

1. Online Individual - $150.00 per session
2. Online Family/Couples - $170.00 per session
3. I offer limited sliding scale rates - inquire to see if you qualify
4. Life Coaching Sessions - please contact me
5. Life Coaching Packages - please contact me
6. Group Coaching Sessions - please contact me

Insurance and Privacy Policy

Please check with your insurance provider to confirm coverage. You will need to pay for your session and submit the receipt to your provider for reimbursement. Should you have any questions or concerns surrounding the fee for services, please discuss them with me in advance, so we can make appropriate adjustments. It is the commitment of Lake Country Counselling Services to assist you in getting the help you need.

For details about the use of our website, please read our Privacy Policy.
If you have any questions about this privacy statement or the practices of this site, please contact us.
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