FAQs

Who can access Lake Country Counselling Services?

For your convenience, comfort and flexibility I offer in-person as well as online counselling via a secure video platform. This makes it possible for me to also welcome anyone living outside the vicinity of Lake Country including Kelowna, Vernon, Penticton and other communities in the Okanagan Valley as well as any residents of British Colombia. If you are living outside of Canada you can inquire about my services by contacting me. Some clients prefer seeing a counsellor who lives outside of their own community. Children under the age of 18 will require written parental consent to participate in counselling. If you have been diagnosed with a mental health condition, a counsellor may be a part of a collaborative process working together with doctors, psychiatrists and psychologists. Please consult your doctor to determine what is best for you.

Those who wish to access my online coaching services or programs can do so from anywhere in Canada and around the world.

What is the role of a Professional Counsellor?"

Professional Counsellors interact with clients using counselling skills which are proven to give predictable outcomes. Everything the counsellor says during the counselling session is based on ethical and recognized therapeutic methods that are effective in achieving beneficial results. The counsellor will help you explore thoughts, emotions, and behaviors that may be contributing to your problem. They will help you gain new insights and explore possibilities and opportunities. They will help you draw on personal strengths and resources to achieve your goals.

What is the difference between counselling and coaching services?

Counselling therapy is about uncovering and recovering, while coaching is more about discovering. As a counsellor I am qualified and able to offer both services to my clients. There are limits to what life coaches can and should do with clients. In general, both sides agree that coaches should refer clients to a therapist if a significant psychological problem is discovered. Both approaches can be helpful to individuals looking to: overcome self-debilitating beliefs that keep them from making changes or reaching goals; make life adjustments; or overcome anxieties and personal challenges.

Will my insurance company reimburse me for counselling services?

A receipt will be issued upon payment of your counselling session which you can submit to your insurance provider for reimbursement. An increasing number of insurance companies will reimburse you, but it is advisable to check with your individual provider before commencing services to ensure coverage for services by a Registered Professional Counsellor or provider of Clinical Counselling, Psychotherapy and Counselling Therapy.